Confirmed Service Customer
The install was good. The amount of time it took was not. I had an appointment to remove a piece of plastic (10) screws and replace it. 5 minute job. Unfortunately I sat there for an hour and 20 minutes for this to be performed. If you have an appointment the service department should be ready to do the work in a more timely manner. My service representative was friendly and helpful but in the end I should have been there no longer than 30 minutes.
Brian S.
PORT ARANSAS,
TX
Business Response
Brian, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (361) 444-0022 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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